Claims
From first notice of loss to payout, with a human wherever it matters.
Claims move through triage, document audit, fraud and contestability checks, adjudication and disbursement. Rule-engine adjudication handles the routine; large or suspicious claims are routed to a person.
Claim
CLM-2026-0142
Death benefit · Sum assured PKR 5,000,000
- First notice of loss
- Triage
- Document audit
- Fraud & contestability
- 5Adjudication
- Disbursement
- Closure
Capabilities
What Claims covers
Registered and triaged on arrival
First notice of loss is captured once and the claim is triaged against the policy state at the date of loss.
Contestability re-underwriting
Early claims can be referred back to underwriting to test the original disclosure.
Manager review thresholds
Claims above a configured amount, or referred by a rule, wait for manager sign-off before payout.
Reinsurance recovery
Referral and recovery against the reinsurance split are part of the claim record.
Guarantees
Built to be trusted
- Twelve explicit claim statuses
- Claim documents stored with the case
- Full status history for audit
See the full journey on demo data
We will walk you through a lead becoming a policy and a claim, with the copilot driving where it helps.

